Processing Time: Orders are typically processed within 1–2 business days after payment is received.
Shipping Time: Standard delivery typically takes 3–7 business days within the United States. Delivery times may vary depending on location and carrier delays.
Tracking: Once your order is shipped, you will receive a confirmation email with tracking information.
Lost or Damaged Packages: We are not responsible for delays, lost shipments, or damage caused by the carrier. However, we will assist you in filing a claim with the shipping provider if needed.
All sales are final.
Due to the nature of dietary supplements, we cannot accept returns or issue refunds once an order has been shipped.
Please ensure that your shipping address and order details are correct before completing checkout.
If you receive a defective or incorrect product, contact us within 7 days of delivery at support@shipsupps.com so we can review the issue and make it right (replacement or store credit, at our discretion).
Orders may be canceled only before shipping. Once an order has been processed and shipped, it cannot be canceled or refunded.
For any questions about shipping or returns, contact:
Email: support@shipsupps.com